My experience with Sharon started with business measurement and processes, roles and responsibilities, developing a personal vision statement, and ended with discovering my “WHY.” Sharon is a skilled coach and facilitator who is well-organized and communicates well.

by Kevin Corcoran, Owner & President, Professional Livery Worldwide, Columbia, MD
Sharon has the ability to illuminate what is happening in the group at the time. This is an art to know how to interfere as little as possible as a facilitator yet quietly guiding the group’s focus.

by Tina Corner, Founder, LXCouncil, Annapolis, MD
If you’re a business owner, carve out at least an hour or two a month to work with Sharon. She will help you grow and avoid obstacles to growth that you may not be able to see. She’s done it for me.

by Tom Ainsley, Founder & CEO, Ainsley & Company, Baltimore, MD
Sharon has been involved with our electric service and construction companies for over six years. Sharon is our partner, not a vendor or consultant, and she has helped us through tremendous growth and lots of company changes. Her knowledge in setting financial metrics, goals and mentoring leadership has been instrumental to the success of our company.

by Eric N. Shatzer, President & CEO, Hawkins Electric Construction and Hawkins Electric Service, Laurel, MD
The end result of the job benchmarking process was TREMENDOUS. The value of the position – what it means to DPS and the value of the $$ it represents – was acknowledged, and we made positive steps. The exercise was invaluable.

by Karyn Schell, Vice President of Operations, DP Solutions, Columbia, MD
My company was growing and in need of a seasoned accounting manager. After enlisting Sharon, she quickly gained an understanding of my business and identified the desired skillset of the prospective manager. She made the hiring process seamless, and in the end, I couldn’t have been more pleased with the results.

by Jeff Welbourne, President, Welbourne Electrical Services, Hyattsville, MD
Sharon has been essential to our operations since 1993. She is not only skilled but also readily accessible. Sharon is easy to work with and has always met all of our needs promptly. I recommend her services without any reservation.

by Susan Stamell, Law Offices of Stamell & Schager LLP, New York, NY
Senior team meetings are essential, but that doesn’t mean that they’re always productive. Sharon helped each of our departments not only take ownership for our goals but also understand how each leader approaches problems differently. Her understanding and expertise has proven truly invaluable for our growing team.

by Renee Bagshaw, Executive Vice President, Continental Contractors, Annapolis, MD
Sharon provides the ultimate value in that she understands the total process from A to Z. Accounting, marketing, workflow, you name it! By understanding all the pieces of the puzzle, she’s given me a global viewpoint and a solid path to success.

by Jack Ellis, Owner and CEO, Post Haste Mailing, Annapolis, MD
Having Sharon as a sounding board gave me the confidence to take risks and bring on more talent to support my growing business. I can’t express the difference the results have made for my daily workload—not to mention my sales!

by Kelly Mitchell, Principal, impactHR, Columbia, MD
Sharon knows how to put the right kind of pressure on you to do what you need to help your business.

by Chris Chapman, Owner and President, Loucon LLC, Murray, KY
I have worked closely with Sharon for 10+ years as a financial and business advisor. She’s an excellent listener who can find the core issues in any problem, despite the environmental “noise,” and provide smart, workable solutions. There isn’t anyone else I’d rather work with to take my business to the next level.

by Roberta Rosenberg, Owner & President, MGP Direct, Washington, DC
One of Sharon’s strengths is holding you accountable for the things you want to be held accountable for. And that’s really important in a coach.

by Vincent Marucci, Jr., Principal, The Kenjya-Trusant Group, Columbia, MD
Sharon has a holistic view into the human dimension of being a leader, and that’s not something that most business coaches have. Her strong people skills and personality are highly conducive to a successful coach-client relationship. I consider Sharon a friend and am so grateful for the insight she’s given me over the years. I’ve doubled my company’s size since I started working with her.

by Ravi Waldon, Owner & CEO, Waldon Studio Architects & Planners, Columbia, MD
After more than two decades of being your own boss, it’s nice to have an impartial sounding board. Sharon is a great listener, and her guidance has helped me hit sales, operations, and personnel management out of the park.

by Mark Circo, President and CEO, Tritech, Edgewater, MD
Working one-on-one with Sharon gave me the confidence I needed to take my business to the next level. Even after four years, I continue to lean on Sharon’s wisdom.

by Amy Ives Sroka, Principal, Evolve Consulting Group, Crofton, MD

Sales Skills Index™

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Sales Skills

Can This Person Sell?

The Sales Skills Index™ is an objective analysis of an individual’s understanding of the strategies required to sell successfully in any sales environment. It essentially answers the question, “Can this person sell?”

Like any profession, selling has a body of knowledge related to its successful execution. It is this knowledge that the Sales Skills Index measures.

Although dealing with the issue of whether a person can or cannot sell is an essential component in predicting or improving sales success, it is certainly not the only one required for optimum sales performance. Behaviors, Motivators, Acumen, and Competencies are other areas to consider.

With the Sales Skills Index™ assessment tool we measure an individual’s understanding of the most effective sales strategy in a series of sales situations within the following categories:

Prospecting/Qualifying

The first step of any sales system. It is the phase of the sale where prospects are identified, detailed background information is gathered, the physical activity of traditional prospecting is coordinated and an overall strategy for face-to-face selling is developed.

First Impression/Greeting

The first face-to-face interaction between a prospect and the salesperson, this step is designed to enable the salesperson to display his or her sincere interest in the prospect…to gain positive acceptance and to develop a sense of mutual respect and rapport. It is the first phase of face-to-face trust building and sets the face-to-face selling process in motion.

Qualifying/Questions

The questioning and detailed needs analysis phase of the face-to-face sale, this step of selling enables the salesperson to discover what the prospect will buy, when they will buy and under what conditions they will buy. It is allowing the prospect to identify and verbalize their level of interest and specific detailed needs in the product or service the salesperson is offering.

Demonstration

The ability of the salesperson to present his or her product in such a way that it fulfills the stated or implied needs or intentions of the prospect as identified and verbalized.

Influence

What people believe enough, they act upon. This step is designed to enable the salesperson to build value and overcome the tendency that many prospects have to place little belief or trust in what is told to them. It is this phase of the sale that solidifies the prospect’s belief in the supplier, product or service and salesperson.

Close

The final phase of any selling system. This step is asking the prospect to buy, dealing with objections, handling any necessary negotiation and completing the transaction to mutual satisfaction.

General

This area represents an overall understanding of the sales process. Knowledge of the process can lead to a positive attitude toward sales and a commitment to the individual sales steps.

For sample reports click here.

For more about TTI Success Insights® assessments click here.

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Strategic Planning & Facilitating

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