My experience with Sharon started with business measurement and processes, roles and responsibilities, developing a personal vision statement, and ended with discovering my “WHY.” Sharon is a skilled coach and facilitator who is well-organized and communicates well.

by Kevin Corcoran, Owner & President, Professional Livery Worldwide, Columbia, MD
Sharon has the ability to illuminate what is happening in the group at the time. This is an art to know how to interfere as little as possible as a facilitator yet quietly guiding the group’s focus.

by Tina Corner, Founder, LXCouncil, Annapolis, MD
If you’re a business owner, carve out at least an hour or two a month to work with Sharon. She will help you grow and avoid obstacles to growth that you may not be able to see. She’s done it for me.

by Tom Ainsley, Founder & CEO, Ainsley & Company, Baltimore, MD
Sharon has been involved with our electric service and construction companies for over six years. Sharon is our partner, not a vendor or consultant, and she has helped us through tremendous growth and lots of company changes. Her knowledge in setting financial metrics, goals and mentoring leadership has been instrumental to the success of our company.

by Eric N. Shatzer, President & CEO, Hawkins Electric Construction and Hawkins Electric Service, Laurel, MD
The end result of the job benchmarking process was TREMENDOUS. The value of the position – what it means to DPS and the value of the $$ it represents – was acknowledged, and we made positive steps. The exercise was invaluable.

by Karyn Schell, Vice President of Operations, DP Solutions, Columbia, MD
My company was growing and in need of a seasoned accounting manager. After enlisting Sharon, she quickly gained an understanding of my business and identified the desired skillset of the prospective manager. She made the hiring process seamless, and in the end, I couldn’t have been more pleased with the results.

by Jeff Welbourne, President, Welbourne Electrical Services, Hyattsville, MD
Sharon has been essential to our operations since 1993. She is not only skilled but also readily accessible. Sharon is easy to work with and has always met all of our needs promptly. I recommend her services without any reservation.

by Susan Stamell, Law Offices of Stamell & Schager LLP, New York, NY
Senior team meetings are essential, but that doesn’t mean that they’re always productive. Sharon helped each of our departments not only take ownership for our goals but also understand how each leader approaches problems differently. Her understanding and expertise has proven truly invaluable for our growing team.

by Renee Bagshaw, Executive Vice President, Continental Contractors, Annapolis, MD
Sharon provides the ultimate value in that she understands the total process from A to Z. Accounting, marketing, workflow, you name it! By understanding all the pieces of the puzzle, she’s given me a global viewpoint and a solid path to success.

by Jack Ellis, Owner and CEO, Post Haste Mailing, Annapolis, MD
Having Sharon as a sounding board gave me the confidence to take risks and bring on more talent to support my growing business. I can’t express the difference the results have made for my daily workload—not to mention my sales!

by Kelly Mitchell, Principal, impactHR, Columbia, MD
Sharon knows how to put the right kind of pressure on you to do what you need to help your business.

by Chris Chapman, Owner and President, Loucon LLC, Murray, KY
I have worked closely with Sharon for 10+ years as a financial and business advisor. She’s an excellent listener who can find the core issues in any problem, despite the environmental “noise,” and provide smart, workable solutions. There isn’t anyone else I’d rather work with to take my business to the next level.

by Roberta Rosenberg, Owner & President, MGP Direct, Washington, DC
One of Sharon’s strengths is holding you accountable for the things you want to be held accountable for. And that’s really important in a coach.

by Vincent Marucci, Jr., Principal, The Kenjya-Trusant Group, Columbia, MD
Sharon has a holistic view into the human dimension of being a leader, and that’s not something that most business coaches have. Her strong people skills and personality are highly conducive to a successful coach-client relationship. I consider Sharon a friend and am so grateful for the insight she’s given me over the years. I’ve doubled my company’s size since I started working with her.

by Ravi Waldon, Owner & CEO, Waldon Studio Architects & Planners, Columbia, MD
After more than two decades of being your own boss, it’s nice to have an impartial sounding board. Sharon is a great listener, and her guidance has helped me hit sales, operations, and personnel management out of the park.

by Mark Circo, President and CEO, Tritech, Edgewater, MD
Working one-on-one with Sharon gave me the confidence I needed to take my business to the next level. Even after four years, I continue to lean on Sharon’s wisdom.

by Amy Ives Sroka, Principal, Evolve Consulting Group, Crofton, MD

Organizational/360 Surveys

You are here: Home » Organizational/360 Surveys

Identify the Types of Interventions Required to Grow

You don’t have to spend hours developing a survey to assess your organization. The Business Solutions Coach^® brings you all the value with minimal time investment. We provide survey question templates to help our clients develop their own fully customizable survey that meets their needs and are easily administered 24/7 through secure online access. With the ability to complete surveys anywhere, anytime, it is fast and easy to obtain critical decision-making information that will support continued organizational success.

Organizational Development/Employee Engagement Surveys

Successful organizations see the importance of addressing the needs of employees. To do this, they must regularly assess their services, policies, and practices to ensure they are providing the leadership, work environment, management practices and incentives top-notch employees require. Organizational and employee engagement surveys, customized to gather the right information, are a vital diagnostic tool to determine how the organization can improve or modify their culture to achieve employee satisfaction.

360/Personal Performance Surveys

Personal effectiveness within each key position is crucial to the ongoing success of the organization. 360 surveys allow respondents to provide valuable feedback regarding the effectiveness of another individual’s performance. The results of 360 surveys are then used to enhance and develop the individual.

Product and Service Feedback Surveys

Providing the best products or services to your clients is critical to success. A customer feedback survey will give you the valuable feedback you need to ensure your clients will continue to support your organization. The customer feedback survey also tells your clients that you care about your relationship with them. Get the facts related to the success of your new marketing plan, or an evaluation of a new product.

Results

Data is only as good as what you do with it.

To help you get the most out of reviewing your survey results we provide a variety of report options, including mean score, unfavorable/favorable, frequency distribution, and written comments report.

We also assist you in getting the greatest ROI for organizational improvement, product or service enhancements, and employee development, while identifying the types of interventions required to grow.

360 surveys have their greatest impact when used to evaluate and improve the performance of whole organizations.

We assist managers and executives in using the information provided by a 360 survey to create organizational and individual development plans. Managers and executives also gain tremendous personal benefit as they see how their leadership styles and methods are perceived by those they manage. As they make adjustments to better interact with and manage their employees, the entire organization benefits from the improvement to productivity.

Client Commitment

Since each survey can be customized to suit your needs, you are in control of the parameters. You choose the survey titles, content, respondent instructions, demographic filters, categories, questions, rating scales and comment areas.

Clients need to ensure data provided through a 360 survey is collected, processed and evaluated in an unbiased process.

Click here for OD/360 survey sample reports and administration guides.

Business Coaching

Strategic Planning & Facilitating

Organizational Development

Assessments